First Impression Ironworks Reviews

I had my security door and matching courtyard gate installed in 2010... absolutely love them, still. Had no problems with install, and the company came out and reinstalled the gate after pavers were put down in the courtyard (gate needed … View original source

Extraordinary design, fabrication and installation. The Best!! View original source

Absolutely love our security door! Great customer service, installed when expected and have not had any issues since it was installed in October. View original source

Ordered my security doors with Ken. Very professional, great personality. We had a very nice visit and he helped me with all the details. So looking forward to my new doors. View original source

We had our security door installed today by Clay. He did an outstanding job with the installation...which was done with great care and skill. The door is beautiful and it has exceeded our expectations, We were very pleased with the … View original source

I purchased a security door for my front door from First Impression. All I can say, is great company, fabulous product (I love my door) and the best customer service ever! The door was installed in a timely manner and all done correctly. … View original source

I would like to thank Karina for helping me find our beautiful door for my new home!! The staff at First Impression Ironworks are all so friendly and very professional. I couldn't be happier with my experience. View original source

I ordered a security door from them. They were awesome to work with! View original source

??? my new door. Company was very understanding when I changed my mind a billion times and very responsive Every time I called View original source

Super easy to work with, awesome customer service and a quality product! Highly recommend. :) View original source

We had excellent service from Glenn at First Impressions. The new doors look great. View original source

Had some issues with scheduling the installation. Then, had more issues with a repair. However, once the technician finally made it to my property, he did the repair like a rock star. Totally professional. Company representatives called … View original source

We would like to thank Clint at First Impressions for helping us to get the door of our dreams.....it is very high quality and and above all creates an amazing "First Impression" to our home. If you are looking for beauty and quality in an… View original source

Well, a trend appears to be forming. Quality of doors themselves are top notch. But that's it. We were warned of their customer service beforehand and still decided to move forward (I know, our mistake). I even brought it up with our sales … View original source

The best door I have seen yet. Have had mine for 8 years. Recently customer service was awesome, I had a minor problem, Rich was out today, fixed the closer, you would never know I had a problem. View original source

Worst customer service I have ever seen. We had an entry gate to our courtyard installed two weeks ago. The installer could not figure out the salesman's drawing and measurements so improvised and installed it the way he decided it should … View original source

Excellent!! The gentleman that came to my home to give me an estimate actually listened to what I had to say about what I want. He gave me suggestions to modify my existing door, which will save me hundreds of $$$. I will definitely use … View original source

Friendly efficient service from start to finish! Quality and superior product! View original source

The showroom is gorgeous! Les helped us throughout the entire process and has a great sense of humor! View original source

Great company with excellent employees who work hard to find you the best product. View original source

I am glad you ship your quality product out of state. View original source

My sunscreens look great! I like that they sent someone to my home to help me pick them out. View original source

I found the gentleman in the show room to be very helpful in helping me choose my security door within my budget. View original source

I did not purchase anything but I did work for first impressions. I would just like to say Bob Neckus the head of the HR department was extremely helpful while working for FISD and after I resigned due to reasons I won't disclose. He was … View original source

5 stars really isn't enough for First Impressions and their employees. A few years ago we wanted security doors for our front doors. We looked at several websites and magazines that showed these types of doors. The only ones we really loved… View original source

Great service, great product, great people doing the install! They have provided both security front doors and a side gate for us View original source

Am so very pleased with our new security door. The salesman was very professional and told us all what to expect and also the installer was very professional and he did a marvelous job. He cleaned the whole area after he finished. I will … View original source

Our first door has been completed and we could not be any happier. Not only did we get the best quality door with First Impressions but it is also the best looking. Everyone from sales – customer service – installation was impressive and … View original source

My door was installed today and Allen did a great job. He was very meticulous and took his time. Thank you Allen. View original source

When we decided to purchase a security door we spent a fair amount of time researching the various options. In the end, we went with First Impressions due to the quality, design and professionalism of the company. We are extremely happy … View original source